SPCA Vancouver Hospital Trust Fund (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and supporters. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Information that identifies you personally, such as your name, email address, mailing address, phone number, payment information, or other identifiers. We collect this information when you make a donation, sign up for our newsletter, register for an event, or interact with our website in other ways.

  • Non-Personal Information: Information that does not identify you personally, including but not limited to your browser type, IP address, pages visited, time spent on the site, and referring URL. This information is collected automatically through cookies, web beacons, and other tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process donations and send you receipts and acknowledgments.
  • To communicate with you about our programs, events, and initiatives.
  • To respond to your inquiries and provide customer support.
  • To improve our website and enhance user experience.
  • To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also disclose your information when required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us understand how you use our website and remember your preferences. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no data transmission over the Internet or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

You have the right to:

  • Access and update your personal information.
  • Opt out of receiving communications from us.
  • Request that we delete your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us using the information provided below.

8. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.